Privacy Policy

Personal Information

When you contact us, register, or use our services, we collect your name, email address, phone number, company name, and project details you voluntarily provide.

Usage & Analytics Data

We automatically collect information about how you interact with our website — including IP address, browser type, pages visited, time spent, and referring URLs — via analytics tools.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse traffic, and remember your preferences. You may disable cookies through your browser settings at any time.

Payment Information

Payment transactions are processed by secure third-party processors. We do not store your full card details on our servers.

Service Delivery

To respond to your enquiries, provide project quotes, deliver contracted IT services, onboard interns, and communicate progress updates.

Platform Improvement

To analyse usage patterns, fix bugs, improve our website, internal tools, and develop new features and services.

Marketing Communications

With your consent, to send newsletters, product updates, and promotions. You may unsubscribe from any email at any time.

Legal & Safety Compliance

To comply with applicable Indian laws, court orders, and to protect the rights, safety, and property of Zynfos Solutions and our users.

Encryption in Transit & at Rest

All data transmitted between your browser and our servers is protected by TLS/SSL encryption. Sensitive stored data is encrypted at rest.

Access Controls

Only authorised Zynfos personnel with a legitimate business need can access personal data. All staff are bound by strict confidentiality agreements.

Infrastructure Security

Our servers are hosted on ISO 27001-compliant cloud infrastructure with firewalls, intrusion detection, and regular security audits.

Breach Response

In the event of a data breach, we will notify affected users within 72 hours and take immediate remediation steps as required by applicable law.

We Never Sell Your Data

We do not sell, rent, or trade your personal information to any third party. Your data is not our product.

Trusted Service Providers

We may share data with vetted vendors (cloud hosting, analytics, payment processors) solely to deliver our services. They are contractually bound to protect your data.

Legal Disclosures

We may disclose information if required by law, government request, or court order, or to protect the legal rights and safety of our users and company.

Business Transfers

In the event of a merger or acquisition, personal data may be transferred to the new entity under the same privacy protections.

Access & Portability

You may request a copy of the personal data we hold about you in a structured, machine-readable format at any time.

Correction

You may request correction of inaccurate or incomplete personal data we hold about you.

Deletion

You may request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.

Opt-Out of Marketing

You may opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly at info@zynfos.com.

Children Under 13

Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If we learn we have done so, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Retention Period

We retain personal data only as long as necessary for the purposes described here, or as required by Indian law. Project data is retained for a minimum of 3 years post-engagement.